Terms & Conditions

Terms & Conditions

  1. GENERAL

    THIS SITE IS OPERATED BY SECURITY TRAINING SOLUTIONS LTD AND THE FOLLOWING TERMS AND CONDITIONS PROVIDE REGULATIONS OF USING SECURITY TRAINING SOLUTIONS LTD WEBSITE. BY BROWSING AND USING THE WEBSITE YOU ARE AGREEING TO COMPLY WITH AND BE BOUND BY THE FOLLOWING THE TERMS AND CONDITIONS OF USE THAT ARE GIVEN BELOW.
     
    THE TERM “SECURITY TRAINING SOLUTIONS LTD” OR “US” OR “WE” REFERS TO THE OWNER OF THE WEBSITE. THE TERM “YOU” REFERS TO THE USER OR VIEWER OF OUR WEBSITE.
     
    THE CONTENT OF THE PAGES OF THIS WEBSITE IS FOR YOUR GENERAL INFORMATION AND USE ONLY. IT IS SUBJECT TO CHANGE WITHOUT NOTICE. NEITHER we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
     
    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
     
    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
     
    From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
     
    Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
     
  2. Admission

2.1         You must pay Security Training Solutions Ltd the appropriate costs in full in order to secure your course before the course start date.
 
2.2         If a training course is offered with a discount, the discounted price that is offered is subject to availability.
 
2.3         Payment can be made by Visa, Mastercard, cheque or bank transfer. Cheques are payable to Security Training Solutions Ltd.
 
2.4         Security Training Solutions Ltd reserves the right to change course prices without notice.
 
3. Refunds / Cancellation / Rescheduling
 
3.1     If you are unable to attend on the scheduled course date reserved, the candidate should notify Security Training Solutions Ltd at least 7 days in advance. If they do so, we will reschedule the course date with the candidate for any course date in the next 6 months, subject to availability.

3.1b In the event of cancellation where payment has been received, there shall be no refunds permitted.

3.2     If a learner fails to notify us in advance of inability to attend the scheduled course 7 days before the course start date, then a rescheduling fee will apply.
 
Rescheduling charges are as follows:
 
3.3a   For requests received 7 days or more in advance of the scheduled date of the course, there is no rescheduling charge for the first (2) changes, a £40 fee per course will be applied after two requests.
 
3.3b   For notification given less than 7 days before the course date, a charge of £40 per course will be charged to reschedule.
 
3.3c  For notification given less than 24 hours prior to the scheduled start of the course, the candidate will forfeit the full cost of the course.
 
3.4   

Non-Attendance Policy

In the event of non-attendance, this will result in forfeiture. Where payment has been received, there shall be no refund. Where the fee has not been received, the full amount will remain due and payable.

 
3.5     Security Training Solutions Ltd complies with Consumer Protection (Distance Selling) Regulations 2000 and operates the following refund policy in respect of the cancellation of individual course bookings.
 
4. Delay or Failure to Perform on our part.
 
4.1   We shall not be liable to you if we are prevented or delayed in the performing of any of our obligations to you if this is due to any cause beyond our reasonable control including (without limitation):
 
4.1     an act of God, explosion, flood, fire or accident;
 
4.2     war or civil disturbance;
 
4.3     strike, industrial action or stoppages of work;
 
4.4     any form of government intervention;
 
4.5     a third party act or omission;
 
4.6     failure by you to give us a correct delivery address or notify us of any change of address.
 
5. Behaviour
 
5.1    If your behaviour is deemed to be unacceptable or causes damage your course may be terminated and you may be asked to leave the premises. Your application form and contact details will be retained pending further enquiry.
 
5.2     No whole or part refunds will be made under these circumstances.
 
6. Results
 
6.1     Exam papers are marked by an external awarding body, and results are made available in 14 working days of sitting the exam, there may be a further delay in exam results by the awarding body.
 
6.2     SECURITY TRAINING SOLUTIONS LTD will not be liable for any kind of loss in case of a delay in result.
 
7. Quality of the services
 
7.1   We will use reasonable skill and care in providing the services to you. We will do so according to the qualification content set out in the agreement. We do not make any commitment to you that the content of the services will meet any specific requirements that you have (except to the extent that your requirements match the course description which is given in more detail on the Website). We expect you to take reasonable care to make sure that the course you have chosen will meet your needs.
 
7.2   We do not make any commitment to you that you will obtain any particular result from your receipt of the services. We do not make any commitment to you that you will obtain any particular qualification from your receipt of the services (unless stated otherwise in the course description on the Website subject to your successful achievement of that qualification).
 
7.3   All representations, warranties and/or terms and/or commitments not expressly set out in these Terms (whether implied by law, conduct, and statute or otherwise) are hereby excluded to the maximum extent permissible at law.

SIA-Approved Security Courses Across Bedfordshire and Beyond

Looking for trusted security training courses in your area? Although our main centre is based in Luton, Security Training Solutions proudly delivers SIA-approved courses across many surrounding towns and cities. Whether you’re aiming to become a licensed Door Supervisor, Security Officer, or want to take a Close Protection Top-Up course, we provide high-quality training close to where you live. Explore the locations below to find the right course near you and start your journey toward a successful career in the private security industry.

Bedford Security Training Courses

If you’re based in Bedford and looking to start a career in the security sector, our Security Courses in Bedford are a great choice. We offer popular options like the Door Supervision Course and Emergency First Aid at Work (EFAW), designed to get you certified quickly and confidently.

Berkhamsted SIA & Security Courses

Our Security Courses in Berkhamsted include the EFAW + Door Supervision Course and Security Officer Refresher training. Ideal for those wanting to renew their licence or get started in the field, our training is affordable and fully accredited.

Cambridge Professional Security Training

Join our Security Courses in Cambridge to gain industry-recognised qualifications. From the Door Supervision course to the EFAW + Security Officer Course, our sessions are designed to prepare you for real-world security roles.

Dunstable Security Courses & Certifications

Kickstart your journey in the security industry with our Security Courses in Dunstable. We provide in-demand courses such as Door Supervisor Refresher and First Aid at Work (FAW), tailored for both new learners and experienced professionals.

Harpenden Security Qualification Courses

With our Security Courses in Harpenden, you can train in essential areas like EFAW + Door Supervision or Security Officer training. Courses are held regularly and are perfect for anyone looking to work in private security or public-facing roles.

Hatfield SIA Training & Security Courses

Get certified with our Security Courses in Hatfield, offering options like Public Space Awareness (CCTV) and EFAW + DS Refresher Course. Perfect for those looking to work in licensed venues or as part of a security team.

Hemel Hempstead Security Course Packages

Our Security Courses in Hemel Hempstead help you gain your SIA badge fast. Choose from courses like EFAW + Door Supervision & CCTV or the standard Door Supervision course – both packed with practical training and expert instruction.

Hitchin SIA Security Training

Take the next step in your security career with our Security Courses in Hitchin. We provide courses such as EFAW (Emergency First Aid) and the Security Officer Refresher Course, making sure you’re fully up-to-date with current industry standards.

Houghton Regis Security Training

Whether you’re new to security or updating your badge, our Security Courses in Houghton Regis have you covered. You can join sessions like the Door Supervisor Refresher or the EFAW + Door Supervision Course, taught by experienced professionals.

Knebworth Security Qualification Options

If you’re local to Knebworth, check out our Security Courses in Knebworth. You can complete your EFAW + Security Officer Course or refresh your training with our Security Officer Refresher option – all fully accredited and recognised.

Leighton Buzzard SIA Courses

Get the skills you need with our Security Courses in Leighton Buzzard. Popular choices include the Door Supervision Course and First Aid at Work (FAW), giving you everything needed to meet employer expectations.

Letchworth Garden City Security Training

Enrol in one of our Security Courses in Letchworth Garden City and get licensed fast. We offer EFAW + Door Supervision and CCTV-based training to prepare you for public space and private sector security work.

London Security Course Enrolment

Our Security Courses in London run regularly and cover everything from Close Protection Top Up to EFAW + DS Refresher. Whether you’re in the city or travelling, we offer high-quality training that fits your schedule.

Milton Keynes Security Training & SIA Courses

Join our Security Courses in Milton Keynes and learn from experienced trainers. Courses like Door Supervisor Refresher and EFAW + Door Supervision are available weekly and help you gain the qualifications to work confidently in the field.

Northampton Security & First Aid Training

Get SIA-qualified with our Security Courses in Northampton. We run EFAW + Security Officer Courses as well as the Public Space Awareness (CCTV) training for those looking to work in public-facing or monitoring roles.

Oxford Security Career Courses

Advance your job prospects with our Security Courses in Oxford. From the First Aid at Work (FAW) course to Door Supervision, we help you build practical skills and confidence to work in high-responsibility environments.

St Albans Security Course Options

Our Security Courses in St Albans include EFAW + DS Refresher and the standard Security Officer training. All courses are SIA-compliant and perfect whether you’re starting fresh or renewing your badge.

Stevenage SIA & CCTV Courses

Explore our Security Courses in Stevenage to become fully licensed. Choose from EFAW + Door Supervision & CCTV or the Security Officer Refresher – all taught by professional, qualified trainers.

Toddington Security Training Solutions

Local to Toddington? Our Security Courses in Toddington offer convenient training in areas like Door Supervision and EFAW + Security Officer Course. Short, focused sessions make it easy to train while managing other commitments.

Watford Security & SIA Courses

With our Security Courses in Watford, you can train quickly in courses like EFAW (Emergency First Aid) and Door Supervisor Refresher. Perfect for people entering the industry or updating their credentials.

Welwyn Garden City Security Qualifications

Our Security Courses in Welwyn Garden City help you earn your SIA qualification fast. Join us for the FAW + CP Top Up Course or the EFAW + Door Supervision Course and start your career in the right direction.

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